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Town of Tolland News - Comcast Installation Update Revised

Government and Politics

August 3, 2022

From: Town of Tolland

August 1, 2022

Comcast has begun installing, for “Presold customers", “aerial drops” and “underground drops” (pulling cable through an existing underground conduit (UG)).

In order to become a Presold Customer, you must contact Comcast and speak with Barbara or Jeff (contact below).

-Work on these drops is being done seven (7) days a week
-The contractor will not be making appointments for this outside work.
-They are traveling in white vans and will have a sticker on the back of the truck saying “Comcast Contractor.” They typically do not have to enter the home for this work.
-The contractor (CCG) will look at any drops to homes and verify the work needed.

Once completed, they issue the pre-install drop workout for aerial drops or underground drops.

-AERIAL DROPS
-The drop crew will place the aerial drops on the home, and connections installed near the area of the electric or existing phone line connections.
-UNDERGROUND DROPS
-If needed, the UG crew will place a duct or pull-through customers’ existing conduit if available.
-The contractor will install a connection box (NID) on the home, place an ONU (Mini Optical Node) in the box, hook it up to the fiber drop, and test I to make sure the drop has light and is ready to go
-A Comcast installer will make an appointment to complete the actual installation of the customer services in the home when the service is live on your street.

Barbara Eberstadt                                        

203-321-3045                                              
[email protected]           

Jeff Roffman

860-837-3939
[email protected]

Please note that work is being done simultaneously in all three phases below to speed the process of the network build.

Comcast, as of this writing has over 30 live customers on the Network, 80 in process who are in Phase 1. The network build out is scheduled into three phases listed below, roads are listed in alphabetical order:

Phase 1 (alphabetical)

-Beechwood Lane
-Beetle Road (463)
-Brook Lane
-Cottontail Lane
-E Otter Dr.
-Forest Road
-Hartland Road
-Hill Drive
-Jeff Miller Road
-Lakeside Drive
-Meadow Drive
-Otter Pond Trail
-Path Road
-Ridge Road
-Robins Rst
-S. Village Rd
-Schoolhouse Rd (75-240)
-Slope Road
-Stones Throw Drive
-Thicket Road
-Upper Otter Drive
-View Drive
-W Granville Road (206-1096)
-W Otter Drive
-Woods Lane

Phase 2

-Anglers Hook Drive
-Beetle Road (117-427)
-Burt Hill Road
-Chipmunk Xing
-Clark Road
-Clubhouse Road (22-389)
-Colebrook River Road
-Covell Road
-E Otis Road
-Fiddlehead Lane
-Fox Den Road
-Harvey Mountain Road
-Laurel Land
-Meadow Drive
-New Boston Road
-Owls Nest Lane
-Porcupine Pt
-Rivers Road
-W Granville Road (33,113,205)
-Woodchuck Hollow Road

Phase 3

-Clubhouse Road (945-1111)
-Lakeview Lane
-Lands End Drive
-Moreau Road
-North Trail
-Ona Road
-Pinewood Drive
-Schoolhouse Road (5, 2451)
-South Trail

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